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Feature Story
Trade Show Transportation 101 - Exhibit
Tips
by Carol S. Morganti
President
Munson/Morganti & Associates Advertising
Cuyahoga Falls, OH
Before
The Show:
1. Contact your carrier's local
representative well in advance.
2. Discuss the travel arrangements
in advance of purchasing airfare tickets. One of the
most frustrating times of a trade show for most exhibitors
is the close of a show. Many travel arrangements are
made in advance by someone in your organization who
may be unaware of the time constraints.
3. If you have multiple booths,
make sure you know your booth number of record. Normally,
the drayage contractor will consider one of your booth
numbers as the booth number of record. To avoid any
potential delays or confusion, make certain you know
this number and make sure to indicate it on the bill
of lading.
Know what services your carrier
offers, and the service capabilities of each. Use the
carrier's extra services to meet the specific demands
of different shows.
For example, use the company's time-definite
service for delivery on a specific day or expedited service
for guaranteed, fast service. You can also arrange to have
your shipment delivered on Saturday or Sunday.
5. For domestic ocean and international
shipments, allow extra time.
6. When shipping internationally, make
sure your customs documentation is complete and correct so
your freight is not delayed at the border. Keep a copy of
the shipping papers on file. Give the originals to the driver.
7. Use a carrier's tracking system
to follow your shipment and check on its delivery. In order
to expedite your tracking, have your pro number available.
8. Determine if you will need liftgate
services and convey this information to the carrier when
you book your shipment to ensure the proper equipment is
utilized.
9. If your shipment is going directly
to the show site, be sure to let your carrier know the show
contractor's move-in hours and if your shipment is a targeted
booth for a specific move-in date or time. If the shipment
is moving to an advanced receiving warehouse, be sure to
communicate the last day a shipment can arrive at the warehouse
before the contractor imposes a fine. Most shows offer 30-day
free storage through the advance warehouse location.
10. If you are planning on building a
large exhibit, first find out your carrier's typical trailer
height and width. Keep in mind that just one inch difference
between the trailer and your crate's length, width or height
could mean the difference between needing two trucks instead
of one to haul your shipment. That could translate into substantially
higher shipping costs for the long term, depending on how
long you use the same crates.
11. Often, there is more than one trade
show happening at the same time at a given show site. Clearly
mark the following important pieces of information on your
bill of lading and shipping labels (each shipping unit should
have a minimum of two shipping labels) to help ensure your
exhibit gets to its proper destination timely and efficiently:
• Exhibitor name
• Booth number
• Show name
• Decorator name
• Targeted move-in date
• Phone number or pager number in the event there are any questions.
12. Include exhibitor name, booth number,
show name, decorator name, targeted move-in date, and a contact
phone number or pager number inside each container as well.
If one of your boxes becomes damaged or the label is torn
off, someone can open it, find the identification, and return
your box to you. It's also a good idea when shipping into
and out of a show to drop a business card into each shipping
container. This will help identify any loose piece that may
have been separated from the shipment.
13. Prepare a detailed move-out plan for
those who will be running your booth at the close of the
show. In your move-out checklist, be sure to specify the
outbound carrier and the name and address of the place where
the booth should be sent once the show is over – whether
that is back to the company, to another show, or to a display
house. Include a copy with the display materials sent to
the show.
14. Stabilize your freight. You can accomplish this by packing foam within
the display containers, pressurized to hold everything in place. This way your
exhibit can't move around in the carton or crate while in transit.
15. Load pallets properly for maximum
stacking strength. When possible, place heavy, bulky items
on pallets for improved handling. To maximize carton strength,
stack cartons on the pallet vertically. You can secure cartons
to a pallet with banding, shrinking-wrap, stretch-wrap or
breakaway adhesive. Box flaps should face up. Be sure the
top surface is flat.
16. Be creative about marking your packaging
when shipping to a show. Use packaging that can be identified
from a distance, such as different colored shrink-wrap.
When completing the outbound bill of lading
at the show site, be sure any responsible third-party
information is filled out. Also, print names and
contact phone numbers on the bill itself.
At The Show
17. Remember the service desk at
the show is there to help.
18. Make sure you check with the
desk before leaving the show to confirm the arrangements
you have made have been properly communicated so your
exhibit is picked up and taken to its next destination
without any confusion at the show site.
Shipping From A Show
19. At the close of a show, it is
necessary for the decorator to bring back exhibitor
empties in an orderly and timely fashion. Please allow
sufficient time to get your empties returned and for
proper
and secure packaging. The safe return
of your product and/or booth to your facility after a successful
trade show will either add to your success or can overshadow
next year's decision to participate again.
20. Most general contractors require you to use their own bills of lading (Material
Handling Agreement – MHA) when shipping from a show. They do this to make
sure you have a clear
invoice. If you bring your own bill of
lading, ensure all the information is correctly transferred,
including carrier selection.
21. When shipping out of a show be sure
to specify on the show contractor's bill of lading if the
delivery to a place of business requires an appointment,
lift gate service, or inside delivery. This will help the
delivering service center make those arrangements while the
shipment is en route, so as to not delay delivery.
22. When completing the outbound bill of lading at the show site, be sure any
responsible third-party information is filled out. Also, print names and contact
phone numbers on the bill itself.
23. Again, it is a good idea when shipping into and out of a show to drop a
business card into each shipping container. This will help identify any loose
piece that may have been separated from the shipment.
24. Re-label each piece of freight once
the show is over. If you do not remove or mark out old labels
from an exhibit crate, it can end up at a previous show site.
Lastly, keep in mind that some transportation
companies, like Roadway Express, employ on-site trade show
managers to help you with trade show shipping. These trade
show managers are available at most major shows in North
America.
Roadway also offers a wide variety of services to assist
exhibit builders, from tamper-proof shipping to a new upgraded,
guaranteed delivery service for
no additional charge. "This guaranteed service gives every trade show
shipment unmatched reliability, 99.6% on-time for seven years running. And
it's good on all exhibit shipments inbound to any trade show site in the U.S.
and Canada," says Greg Risner, director, Exhibit Transportation Services. eb
Testrite Visual Products, Inc., Hackensack, NJ,
is now offering the Framegraphix(TM) large format digital graphic wrap frames, perfect for mounting/displaying
digital printing.
The aluminum alloy frames offer exceptional museum-quality strength and stability, with no warping or bending.
Testrite Visual
Products, Inc.
216 South Newman Street Hackensack NJ, 07601